Introduction
Techbilla Software Private Limited ("Techbilla," "we," or "us") operates NeoBuild, an AI and cloud-native web app builder platform. This Privacy Policy describes how we collect, use, and protect your information when you use our website NeoBuild and related services. It complements our Terms of Service.
Data Collection and Use
Account Information
- Name and email address
- Payment details for subscription plans
- Account preferences and settings
Service Usage Data
- Generated code, UI components, and project files
- Interaction logs, feature usage, and session metrics
- Error reports and diagnostic data
Automatically Collected Information
- IP address, browser type, operating system
- Pages visited and time stamps
Analytics and Tracking
We use PostHog and Google Analytics to understand usage and improve NeoBuild. You can opt out of Google Analytics with the browser add-on. We also employ cookies to maintain sessions, remember preferences, and analyze patterns. Manage cookies via your browser settings.
How We Use Your Information
Your data helps us deliver, secure, and enhance NeoBuild, including:
- Feature development and performance optimization
- AI model training (Enterprise plans excluded)
- Customer support and billing
- Security measures and fraud prevention
Data Sharing and Processing
We share data with trusted service providers for hosting, analytics, and payments under strict agreements. Enterprise customers can request limited data sharing and custom protection clauses.
Your Rights
You have the right to access, correct, delete, or export your data, and to withdraw consent. Email us at privacy@techbilla.io to exercise these rights.
Security Measures
We safeguard your data with SSL/TLS encryption, secure cloud storage, access controls, and regular audits to ensure confidentiality and integrity.
Children's Privacy
NeoBuild is not intended for users under 18. We do not knowingly collect data from minors.
International Data Transfers
We may transfer data globally under GDPR or equivalent frameworks to ensure proper safeguards.
Changes to This Policy
We may revise this policy. Updates will be posted here with an updated "Last Updated" date.